EarthLink TechCare

Seamlessly resolve IT issues in your office.

Earthlink Hosted Email
Earthlink Business

Get a customized help desk with EarthLink TechCare


Call for a quote!


TO SETUP EARTHLINK NOW, CALL 1-855-615-8341

EarthLink TechCare Offers Two Levels of Support

No two businesses are alike; each requires a custom IT solution. EarthLink TechCare allows you to define how much assistance you need and to make adjustments as necessary.

Level Sample List

Level 1

Level 2

Troubleshooting and Triage

included in package
included in package

Application Support

included in package
included in package

Network/Internet Issues

included in package
included in package

Peripheral Hardware

included in package
included in package

EarthLink Portal Access

included in package
included in package

Remote Connection to Server

included in package

Call-logging Scripts

included in package

Server OS Diagnostic

included in package

What You'll Get With TechCare From EarthLink

Immediate Attention

Immediate Attention

IT specialists are available 24/7 and, on average, calls are answered in less than 60 seconds. On top of that, the IT team resolves 70% of the issues on the very first call.

Reliability On-the-Go

Reliability On-the-Go

EarthLink TechCare covers PCs, laptops, tablets, smartphones, and other mobile devices and easily solves IT issues, even when you're out of the office.

World-Class Service

World-Class Service

EarthLink TechCare uses ITIL best practices to give you a high quality, positive, and consistent experience while resolving your technical issues.

Get the IT services you need from EarthLink. Call 1-855-615-8341

Why Choose TechCare?

Solve your IT issues immediately with the help of knowledgeable, courteous, and determined IT experts. You can be confident knowing you will receive the best service around-the-clock for all of your VPN needs, email setups, application troubleshooting, printer issues, and more. EarthLink TechCare fully maps your IT network so issues can be recognized and resolved quickly, all without having to rely on anyone in your office.